Me and my daughter were in town and broke down over 4th of July weekend. Daniel at By the Book Auto Repair was the only one that answered the phone. We barely made it to his shop, which he met us there after hours to take my truck in. He was very professional and helpful. I am from Kansas and travel to Albuquerque, NM often. He called me a few times to keep me updated on any issues with the truck. I went back to pick up the truck, drove it all the way home without any issues and it has been great! Great work and very reasonable price! I have saved their phone number and address as we are there often. Highly recommended his shop. - Luis P.
I've used them many times and they always provide me with good service that I can rely on! - Alfred L.
I was passing through town and experienced some vehicle trouble. I called before the listed opening time and they answered the phone. They were able to identify the problem, fix it, and had me back on the road. - Paul G.
First rate shop. They are absolutely my go to mechanic. Great communication, listened to my concerns, and addressed them all. Very honest and reputable shop. If you are in need of service on your vehicle, don't look any further; call them today. - Ryan F.
Daniel and his crew are incredible! I have a 97 7.3 diesel that has been somewhat troublesome (parts constantly going out on it, it's an old truck you know?). Every time something goes wrong with my truck, the whole process with By the book is painless and easy. Daniel always finds a way to get my truck in quickly(they've even squeezed me in for a same day appointment a couple of times).They'll constantly call and keep me updated through out the whole process, so I never feel like I'm in the dark. They also do incredibly fast and phenomenal work. You never feel like "just another customer" with By The Book. They treat you like family. Needless to say, I won't trust anyone else to work on my truck. My only complaint is that I can't rate more than 5 stars! - Arthur O.
So happy to have called this guy when my F250 went down, literally the day before I was supposed to travel. Daniel and his team bent over backwards to help me and make sure I could get on my way asap. They were very respectable and kept me informed during the whole process. I have told everyone I know on base to go here for vehicle repairs and would tell anyone that is in Albuquerque to use these guys! - Jerry P.
Excellent customer service and exceptional workmanship! I've been coming here for years and I just took my truck in for 200K service and she's running almost like brand new. I attribute a lot of that mileage to the great service I get here. I really appreciate how my service needs are broken down (need now/safety, soon, eventually) before starting any work. Honesty and integrity are commonplace here. - Ed C.
We were passing through ABQ from out of state and suddenly needed a hub and bearing replacement on our F250 Superduty. The truck was also due for new brakes and fuel filters. Daniel and his crew worked until 8PM to ensure that we could get back on the road safely - the same day. Thank you! - Seth H.