The explanation of needed repairs was clear and understandable to a non-mechanic, price was fair, and the work was completed timely, as told. I will return for a different problem later. - John H.
I have taken my vehicle to Daniel on several occasions. He is reasonable in prices as well as communicating what needs to be fixed immediately and what I have time to save for if I cannot afford it. He and his mechanics get the work done in a reasonable time. I have and will continue to recommend him now and in the future. - Caroline C.
They fixed my 2007 uplander that kept giving me ABS errors. They had me back on the road the same day and were very friendly in their dealings with me. I would recommend them again. - David S.
Seems like every experience with mechanics I've had have been bad ones since moving to Albuquerque - until now. I always play dumb & ask stupid questions to see whether the mechanic tries to tell me I need something as don't or overestimate labor when I know how long things take. By The Book is the only shop that's not only been accurate, but even went so far as to explain why something I thought was needed actually wasn't - talking themselves out of work! They genuinely put the customer first and I'm very grateful to have found By the Book. Definitely recommended. - Justin A.
Daniel was professional and got me and my kiddos on the road in no time! I will be a returning customer. - Charlene P.
I absolutely love these guys! My dad and I have been bringing our vehicles here for at least 2 years. No matter what our situation is, they are ALWAYS quick to help us and fix the problem. I have always been treated with the most respect and can say they care about us as a customer. These guys are very HONEST, RELIABLE, and DEPENDABLE. Like the title says, "I wouldn't go anywhere else". I would recommend them to anyone! Thanks for everything you've done for us! - Samantha S.
My daughters 2003 Mazda Protege was overheating and needed to be towed to Daniels shop. We got to talking when I got down there and I got worried it could be a blown head gasket. Daniel could see I was worried about it and so he immediately went into action and tested the car to make sure it held pressure in the block. (And let me just say it was after hours.) Daniel was on his way home when I got down there. Daniel and his brother Dallas really do care about their customers and treat them like they would want to be treated if they were the customer. By the Book has been taking care of my families car needs since 2010 when Daniel was a mobile service. I have never been disappointed by the quality care I get from By the Book. - Don D.
Service was awesome and Daniel was very prompt and precise. He's my new Diesel mech.. - Dexter B.
Excellent customer service, honest transactions, thorough service, affordable prices. This is the best mechanic I have ever used. Daniel explains what it going on, is patient and always friendly and incredibly knowledgeable on all things vehicle. I will continue to go here for my automotive needs. I have had work done on my Jeep for my cooling system, various items for my Nissan ultima including, CV joint, transmission work, and brakes. I have brought potential vehicle purchases for inspection prior to purchase and have received thorough and unbiased investigations which helped me with my purchase. - Jeremy O.
These fine techs have an amazing client interface, with a quick in and out experience. I brought my truck to them with a fuel system issue and they had me on the road two days later for a very reasonable cost. Thank you By The Book!! - Patrick W.